PRIVACY POLICY

Last updated: 26.03.26

This Privacy Policy describes how Zyvolt Electrix (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

1. INFORMATION WE COLLECT

When you visit our website, we may collect certain information automatically, including:
- your IP address
- browser type
- device information
- time zone
- pages viewed
- how you interact with the site

When you place an order or attempt to place an order, we may collect personal information including:
- your name
- billing address
- shipping address
- payment details
- email address
- phone number

We may also collect information if you:
- contact us directly
- sign up to our emails
- submit a form on our website

2. HOW WE USE YOUR INFORMATION

We use your information to:
- process and fulfil orders
- provide shipping and delivery updates
- communicate with you
- respond to enquiries
- screen orders for risk or fraud
- improve our website and customer experience
- send marketing emails, where you have chosen to receive them
- comply with legal obligations

3. SHARING YOUR INFORMATION

We may share your information with trusted third parties where necessary to operate our business, including:
- payment processors
- shipping and delivery providers
- website and ecommerce service providers
- analytics providers
- email marketing platforms

We may also share information where required by law or to protect our rights.

4. PAYMENT INFORMATION

Payments made through our store are processed securely by third-party payment providers. We do not store full card details on our systems.

5. COOKIES

Our website may use cookies and similar technologies to improve your browsing experience, understand site traffic, remember your preferences, and support marketing and advertising activities.

You can control cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

6. MARKETING COMMUNICATIONS

If you subscribe to our emails, we may send you updates, offers, and news about our products. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email.

7. DATA RETENTION

We keep your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. YOUR RIGHTS

Depending on where you are located, you may have rights relating to your personal data, including the right to:
- access the personal information we hold about you
- request correction of inaccurate information
- request deletion of your information
- object to or restrict certain processing
- withdraw consent where processing is based on consent

To exercise any of these rights, contact us using the details below.

9. DATA SECURITY

We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

10. THIRD-PARTY LINKS

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

11. CHILDREN’S PRIVACY

Our website is not intended for children under the age required by applicable law to make purchases without parental or guardian involvement. We do not knowingly collect personal information from children without appropriate consent where required.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. Any changes will be posted on this page.

13. CONTACT US

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Email: SeantulkZE@proton.me
Business name: Zyvolt Electrix
Website: zyvolt-electrix.com